My Optus

The My Optus app is your all-in-one solution for managing your Optus account with ease. Whether you're looking to track your data usage, control your Internet connection, or manage your plans, this app has you covered. Download the latest version today and experience the convenience of comprehensive Optus functions right at your fingertips. Shop comfortably in our app store and enjoy Optus' safe and fast service, available on both iOS and Android platforms.

Why Choose My Optus App?

Optus has recently launched a 7-day free trial of its network, exclusively for customers who do not currently have an Optus Mobile service. New users can sign up in the app using eSIM and experience the Optus mobile network firsthand. This is a fantastic opportunity to test out the service before committing.

Key Features and Functionality

• Buggy App: Some users have reported issues such as long loading times, difficulty signing in, and incorrect locks. While these bugs are being addressed, it's something to be aware of when you download the app.
• Unsatisfying Customer Service: A few users have mentioned that they didn't receive timely or meaningful help from the customer service team. This is an area where Optus could improve.
• Data Donation: One of the standout features of this app is the ability to donate your extra data to those in need. It's a great way to give back to the community.

Managing Your Automatic Payments

Your automatic payments will be managed according to your selected payment method, whether it's a credit, debit, or charge card. The fee will be deducted at the start of your monthly payment cycle, and there are no extra charges with set monthly payments. If you have other services not on an Automatic Payment plan, you'll have separate payments due each month.

Keeping Your Phone Number and Plan

Yes, you can keep your existing phone number, Internet username, and plan even after moving. Unless you request otherwise, Optus will maintain these details at your new address. You'll be notified if any adjustments are required.

Looking ahead to 2025, Optus continues to innovate and improve its services, ensuring that the My Optus app remains a top choice for users. Whether you're a new user or a long-time customer, the My Optus app offers a range of features designed to make your life easier. Download it today and see for yourself why it's one of the most popular apps for managing your mobile and Internet services.